As soon as you purchase the Study USA-Healthcare insurance, you will receive a confirmation email including your health insurance cards, policy wording and everything else you need for using the insurance. You will not get any policy or health insurance card in the mail.
In case you can't locate that information or it is not handy, the following information will be useful to you.
Studying in the USA:
Group Policy Number: 9103109
AIG Assist ID: 9912
Studying outside the USA:
Group Policy Number: 9103110
AIG Assist ID: 9913
Insurance Company (Underwriter):
The Insurance Company of State of Pennsylvania (A member Company of AIG)
Emergency Assistance Service:
AIG Assist is located in Houston, TX.
US/Canada Toll Free: (800) 626-2427, Outside US/Canada: (713) 267-2525
Identify yourself as Study USA-HealthCare insured & refer to the policy number and AIG Assist ID# above.
Claims Adjuster:
American International Companies
Accident and Health Claims, TIS Claims Unit
P.O. Box 15701
Wilmington, DE 19850-5701
US/Canada Toll Free: (800) 551-0824, Outside US/Canada: (302) 661-4176
8:00 AM - 6:00 PM ET, Mon-Fri.
PPO Network Provider:
Search online or call (800) 672-2140 or (800) 557-6794