Medical Insurance
  Home   Contact Us   Guide   Send to Friend  

Source Id:
bai


US/Canada: (866) INSU-BUY, International: (972) 985-4400
AIG Domestic Accident & Health Division

Privacy Notice
Administrative Offices
600 King Street, Wilmington, DE 19801

Our Customers’ Privacy Is Important to Us
We are committed to providing individuals covered by our accident and health insurance policies (our "Customers") with top-notch products backed by top-quality customer service. While information is fundamental to our ability to do this, we recognize the great importance of keeping our Customers' non-public personal information secure. Accordingly, we, the Domestic Accident & Health Division of the American International Companies® listed below, have established practices and procedures with respect to the collection and sharing of our current and former Customers. non-public personal financial and health information ("Customer Information").

Information Collection
We may collect information about our Customers from enrollment forms, applications, transactions, and other interactions with us or our affiliates, as well as from credit reporting agencies and other third parties. We will collect and disclose this information only in accordance with applicable laws or regulations or in response to our Customer.s request for a product or service from us. The information we gather helps us identify who our Customers are, manage our relationship with them, and develop products and services that meet their needs.

Information Sharing
We may share Customer Information with third parties under the following circumstances:
  • Affiliates: We may share Customer Information with our affiliates. These affiliates may include providers of financial services such as other insurance companies, banks, securities broker-dealers, and insurance agents and agencies. They may also include affiliated non-financial entities such as marketing companies, e-commerce service providers, and companies providing administrative services.

    We will not share our Customer.s non-public personal financial information with our affiliates, other than transaction or experience- related information, without first providing our Customer an opportunity to direct that such information not be shared. Furthermore, we will not share our Customer.s non-public personal health information with affiliates except as directed or authorized by our Customer.
  • Non-Affiliates: We may also share Customer Information with non-affiliated companies for administrative purposes, the purposes of risk management, underwriting, to detect and prevent fraud, as directed or authorized by our Customer, or as otherwise permitted or required by law.
    From time to time, we may also enter into joint marketing and/or service agreements to share Customer non-public personal financial information with non-affiliated third parties as permitted by law. These third parties may include providers of financial products or services such as insurance companies, financial institutions, and securities firms.
The types of information we may share in these circumstances include identifying information (e.g., name or address), application information (e.g., income or assets), transactional information (e.g., premium history), and/or information received from a consumer reporting agency (e.g., credit history). Because we do not share Customer Information in any other way, there is no need for an opt-out process in our privacy procedures.

Information Protection
We maintain physical, electronic, and procedural safeguards designed to protect Customer Information and permit only authorized insurance agents, administrators, and employees who are trained in the proper handling of Customer Information, to have access to that information.

We expect any non-affiliated third party that serves our Customers on our behalf to adhere to our privacy policy. Those third parties are legally bound to use our Customers. Information only for the purposes for which it was provided, and to not disclose it or use it in any way. These third parties are also subject to and governed by federal and state privacy laws and regulations, and we are not responsible for their misuse of information.

Our Customers Can Depend on Us
We are committed to maintaining our trusted relationship with our Customers. We consider it our privilege to serve our Customers' insurance and financial needs and we value the trust they have placed in us. Our Customers' privacy is a top priority with us and thus we will continue to monitor our privacy practices in order to protect and respect that privacy and will comply with state privacy laws that require more restrictive practices than those set out in this notice.

AIG Domestic Accident & Health Division
  • National Union Fire Insurance Company of Pittsburgh, Pa.
  • The Insurance Company of the State of Pennsylvania
  • American International South Insurance Company
  • American Home Assurance Company
  • Illinois National Insurance Company
  • AIG Life Insurance Company
  • American International Life Assurance Company of New York
Members of American International Group, Inc.